Service Charges
BIC EVENTS
A 13% per ticket service charge will apply to all internet/telephone transactions paying by credit and debit cards and to personal callers for credit cards based on the full price in each price band e.g. for an event that has three price bands of £30.00, £25.00 and £20.00 the service charge will be £3.90, £3.25 and £2.60 per ticket. Service charges for concession tickets will be the same as full price tickets. We do not accept cheques as payment for BIC events.
PAVILION EVENTS
A 7.5% per ticket service charge will apply to Internet/telephone transactions paying by credit and debit cards and to personal callers for credit cards based on the full price ticket in each price band, e.g. for an event that has three price bands of £30.00, £25.00 and £20.00 the service charge will be £2.25, £1.88 and £1.50 per ticket. Service charges for concession tickets will be the same as full price tickets.
To avoid paying a service charge on BIC & Pavilion shows, you can purchase your tickets at the BIC & Pavilion ticket offices and pay by cash or debit card. There may be exceptions to these charges for certain events.
Please note that we do not accept payment by cheque or postal order.
Most external events will have a service charge.